Privacy Policy

Last updated: May 30, 2025

Darzai (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit darzai.com.

1. Data We Collect

When you place an order or browse our store, we may collect:

• Name, email address, shipping and billing address
• Payment information (processed securely via Shopify Payments — we never store card details)
• Phone number (optional)
• Browsing data, IP address, and device information via cookies
• Order history and communication history

2. How We Use Your Data

We use your data to:

• Process and fulfill your orders
• Send transactional emails (order confirmation, shipping updates)
• Respond to your inquiries
• Send marketing emails (only with your consent — you can unsubscribe anytime)
• Improve our website and services
• Comply with legal obligations

3. Cookies

We use cookies to:

• Keep your shopping cart and session active
• Analyze website traffic (Google Analytics)
• Deliver personalized advertising (Meta Pixel, if applicable)

You can disable cookies in your browser settings at any time. Some features of the store may not function properly without cookies.

4. Data Sharing

We do not sell your personal data. We share your information only with:

• Shopify — our e-commerce platform (hosting and payment processing)
• Shipping carriers — to deliver your order
• Email service providers — to send communications
• Legal authorities — when required by law

5. Your Rights (GDPR)

As an EU resident, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict or object to data processing
• Data portability — receive your data in a structured format
• Withdraw consent at any time for marketing communications

To exercise your rights, please contact us via the contact form on our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, and for up to 5 years for accounting and legal compliance purposes.

7. Security

We implement industry-standard security measures to protect your data. All payments are processed through Shopify’s secure, PCI-compliant infrastructure.

8. Contact

For any privacy-related questions or requests, please use the contact form on our website.