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Yes, we ship to selected premium markets worldwide. Shipping is completely free on all orders.

Standard delivery takes 3-7 business days worldwide.

Yes! Shipping is completely free worldwide on all orders.

We ship to the USA, Canada, UK, UAE, Qatar, Saudi Arabia, Kuwait, Japan, Singapore, Australia, Hong Kong, South Korea, Switzerland, and Norway.

Yes, a tracking number is sent by email once your order ships.

We accept returns within 30 days. Items must be unused and in original condition.

Email us at contact@darzai.com within 7 days of receiving your order.

Made-to-order items are non-returnable unless they arrive damaged or defective.

Contact us at contact@darzai.com with photos. We will arrange a replacement.

Wipe with a soft dry cloth. Avoid direct sunlight and moisture.

Store in the dust bag provided, away from heat and humidity.

Yes, thuya burl is exceptionally hard and resilient. With proper care, it lasts a lifetime.

No, avoid water. Use only a dry or very slightly damp soft cloth.

Master artisans in Essaouira, Morocco, who have perfected their craft over generations.

Thuya burl wood from Morocco with unique natural grain.

Yes, 100% handcrafted. Each piece is unique and one-of-a-kind.

Yes, most items are made on demand. Production takes 2-4 weeks before shipment.

Yes, every order arrives in a Darzai signature gift box, ready to offer.

Yes! Contact us at contact@darzai.com to discuss bespoke orders.

Email us at contact@darzai.com. We respond within 2 business days.

Yes, all items are covered against manufacturing defects. Contact us within 30 days.